Terms of service

Terms of Service

Effective Date: July 24, 2026

Welcome to HubsPrime. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

HubsPrime is an online store offering a curated range of products across categories including home, technology, and pet supplies. Our website is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services.

For any questions, please contact us at:

Email: hubsprimestore@gmail.com

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding agreement in your country of residence.

3. Orders

When you place an order, you are making an offer to purchase products from HubsPrime.

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our discretion, including where products become unavailable, pricing errors occur, or fraudulent activity is suspected.

You will receive an order confirmation after your purchase. This confirmation does not guarantee acceptance of your order.

4. Prices and Payment

All prices displayed on our website are shown in the applicable currency and are subject to change without notice.

Payment must be successfully authorised before your order is processed.

We reserve the right to correct pricing errors at any time before dispatch.

5. Shipping and Delivery

Delivery estimates are provided for guidance only and are not guaranteed.

Shipping times may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for detailed delivery information.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

By placing an order, you agree to the terms outlined in our Refund Policy.

7. Product Information

We strive to ensure all product descriptions, specifications, images, and prices are accurate.

However, colours may appear differently depending on your device, and minor differences between product images and the actual product may occur.

We reserve the right to modify product information without prior notice.

8. Intellectual Property

All content available on HubsPrime, including text, graphics, logos, images, icons, website design, and other materials, is owned by or licensed to HubsPrime and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the website's operation or security.
Upload malicious software or harmful code.
Misrepresent your identity or provide false information.
Copy or exploit website content without permission.

10. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the content, privacy practices, or services provided by third parties.

11. Privacy

Your use of our website is also governed by our Privacy Policy:

https://hubsprime.com/policies/privacy-policy

12. Limitation of Liability

To the fullest extent permitted by law, HubsPrime shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms limits your statutory rights under applicable consumer protection laws.

13. Indemnification

You agree to indemnify and hold HubsPrime harmless from any claims, losses, liabilities, costs, or expenses arising from your misuse of the website or your breach of these Terms.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective immediately upon publication on this page. Continued use of our website constitutes acceptance of the updated Terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

HubsPrime